Arkodin1. Purpose, scope and acceptance
These general terms (the “General Terms”) govern the use of all games, applications and online services published by Arkodin LLC (“Arkodin”, “we”), including the SoundDrop game, and of the arkodinstudio.com website (together, the “Services”). They apply to anyone who uses a Service (“you”).
Each Service may also be subject to specific terms describing its own rules (how the game works, virtual items, trading between players…) and, where applicable, to terms of sale for its in-app purchases. The specific terms incorporate these General Terms by reference. In case of conflict, a Service’s specific terms prevail over the General Terms for that Service.
Apps distributed through the App Store are licensed to you under Apple’s standard Licensed Application End User License Agreement (“Standard EULA”); apps distributed through Google Play, under the Google Play terms of service. These General Terms and the specific terms supplement them. How we use your personal data is described in each Service’s privacy policy.
| Service | Own rules | Purchases | Personal data |
|---|---|---|---|
| SoundDrop (iPhone) | Specific terms | Terms of sale | App privacy |
| arkodinstudio.com website | — | — | Website privacy |
By downloading, installing or using a Service, or creating an account in it, you accept these General Terms and the specific terms of that Service. If you do not accept them, do not use the Service. These documents are available at any time from each Service and on arkodinstudio.com; you can save or print them.
2. Publisher
The Services are published by:
- Company name
- ARKODIN LLC (Arkodin Studio)
- Legal form
- Limited liability company (United States)
- Registration
- Formed on August 7, 2026 in the State of New Mexico (USA) — Entity ID 0008121708, New Mexico Secretary of State
- Address
- 304 S Jones Blvd, Las Vegas, NV 89107, USA
- Phone
- +1 (505) 369-4704
Other legal information (publication director, registered agent, hosting) is in the legal notice.
3. Definitions
- Account: your profile in a Service, linked to a unique identifier, with or without an email address.
- Virtual Items: anything obtained in a Service (virtual currencies, cards, packs, boosts, cosmetics, access to a season or subscription, trophies…).
- Virtual Currencies: Virtual Items used as a unit of exchange in a Service (for example SoundDrop’s coins, gems and dust).
- In-App Purchase: a product paid with real money from within a Service, through an App Store.
- App Store: Apple’s App Store, Google Play or any other platform through which a Service is distributed.
- Consumer: any individual using a Service for purposes outside their trade, business or profession.
4. Access to the Services and minimum age
Unless stated otherwise, the Services are free to download and use; some optional content is offered as In-App Purchases. A compatible device and an internet connection are required, at your own cost.
The minimum age is set in each Service’s specific terms; failing that, it is 13. If you are a minor, you must get the consent of one of your parents (or legal guardian) before using a Service. In France, if you are under 15, this consent is also required for the processing of your personal data (article 45 of the French Data Protection Act).
Any In-App Purchase by a minor must be authorized by their parents. We recommend that parents use the App Stores’ parental controls (Family Sharing and “Ask to Buy”, Screen Time, Google Play parental controls). A parent can ask us at any time to delete their child’s account at contact@arkodinstudio.com.
5. Account
Some Services automatically create a guest account, without an email address. Until it is saved (for example with your email address), your progress may be tied to your device and lost if you delete the app or change device.
- One account per person. Your account is personal: you may not lend, share, sell or transfer it. Creating several accounts to get around a Service’s rules is prohibited, unless its specific terms allow it.
- Security. You are responsible for access to your email address and device. Tell us promptly if you think someone is using your account without your consent.
- Username and profile. Your username and avatar may be visible to other players. They must not be insulting, hateful, discriminatory, sexual, violent or misleading (for example impersonating an artist, a team member or another person), nor contain personal contact details or advertising. We may change or replace a username that breaks these rules.
You can delete your account at any time, as provided by each Service.
6. Intellectual property and license
The Services and all their elements — names and trademarks (including “Arkodin” and “SoundDrop”), logos, mascots, interfaces, artwork, texts, interface sounds, databases and code — belong to Arkodin or its licensors and are protected by intellectual property law.
Subject to compliance with these General Terms, we grant you a personal, non-exclusive, non-transferable and revocable license to use each Service for your private, non-commercial use, for as long as you use it.
Except where expressly permitted by law, you may not copy, modify, translate, decompile or disassemble a Service, extract its content or databases, or exploit it commercially. You may share screenshots or game results for personal, non-commercial purposes.
7. Third-party content and services
Some Services display content provided by third parties (for example music previews, cover art, artist names and song titles) or link to third-party services (streaming platforms, App Stores). This content belongs to its owners and is used as described by each Service. Its availability depends on those third parties. Unless stated otherwise, our Services are not affiliated with, sponsored or endorsed by those third parties.
Use of a third-party service is subject to its own terms and privacy policy. Any rights holder who wants content removed can write to contact@arkodinstudio.com: the request is handled as quickly as possible.
8. Virtual items and currencies
When you obtain a Virtual Item, for free or through an In-App Purchase, you receive a personal, limited, non-exclusive, non-transferable and revocable right to use it in the relevant Service, in accordance with these General Terms and the specific terms. You do not acquire ownership of it.
- Virtual Items have no monetary value and are neither electronic money nor a means of payment.
- They can never be exchanged for real money, goods or services outside the Service, nor refunded or converted, except where required by law.
- They can only be transferred to another player through the features provided in the Service, within their limits. Selling, buying or renting Virtual Items or accounts for real money or any consideration outside the Service is prohibited.
- We may adjust a Service’s balance (virtual-currency prices, rewards, rates, item effects) for it to work properly, without ever reducing the content of an In-App Purchase already delivered, except in case of fraud, obvious error or refund.
- If a technical error credits Virtual Items by mistake (bug, exploit, duplicate), we may remove them or correct the balance.
Where a Service offers randomly obtained items (for example card packs), the odds are displayed in the Service before opening or purchase.
9. In-app purchases
- Seller and payment. In-App Purchases are sold and collected by the App Store (Apple or Google), which acts as merchant of record: it collects the price, issues the receipt, and collects and remits VAT and other applicable taxes. Payment is governed by its terms. We never receive your bank details.
- Prices. Prices are shown in the Service and by the App Store, in your currency, including all taxes. The applicable price is the one displayed when you confirm.
- Order and delivery. The contract is concluded when you confirm the purchase with the App Store. The product is then credited to your account, usually within seconds. If there is a problem, use the Service’s “Restore purchases” feature or contact support.
- Refunds. Since the App Store collects the payment, we cannot refund a purchase directly. Requests are made to Apple (reportaproblem.apple.com) or Google Play, under their terms; we will help you. A refunded product may be removed from your account.
- Subscriptions. A subscription renews automatically unless cancelled at least 24 hours before the end of the current period, from your Apple or Google account settings. Deleting the app or your account does not cancel the subscription.
- Right of withdrawal. In-App Purchases are digital content supplied immediately. By confirming the purchase, you request immediate supply and acknowledge that you lose your 14-day right of withdrawal once the content is made available (article L.221-28, 13° of the French Consumer Code). This does not affect refunds granted by the App Store under its terms, nor your statutory guarantees.
- Legal guarantee of conformity. If you are a Consumer, you benefit from the legal guarantee of conformity for digital content and services (articles L.224-25-12 et seq. of the French Consumer Code): a product not delivered or not as described is delivered or fixed free of charge or, failing that, refunded (through the App Store) or its price reduced.
Details of each Service’s products, prices and subscriptions are in its terms of sale (for SoundDrop: in-app purchase terms of sale).
10. Code of conduct
When using our Services, you agree in particular not to:
- cheat: use third-party software, scripts, bots or any other automated means to play, answer or accumulate rewards;
- exploit a bug or vulnerability instead of reporting it to us;
- modify, decompile or attempt to access a Service’s code, servers or data, or intercept communications between the app and our servers;
- disrupt a Service or our servers (overloading, automated requests, circumventing limits or protections);
- create or use several accounts to gain advantages or manipulate rankings and trades;
- sell, buy or rent accounts or Virtual Items for real money;
- harass, threaten, insult or deceive other players, or post content that is illegal, hateful or infringes the rights of others;
- use a Service for commercial, advertising or illegal purposes.
If you find a bug or vulnerability, report it to the relevant Service’s support (for SoundDrop: support@arkodinstudio.com).
11. Reporting content or behavior
You can report any content (username, avatar, listing…) or behavior you consider illegal or contrary to these General Terms to contact@arkodinstudio.com, our single point of contact under the EU Digital Services Act (DSA), in French or English.
Please state the Service, the username or location of the content, the reason for the report and, unless the law provides otherwise, your name and email address. We acknowledge receipt, review every report diligently and objectively, and inform the reporter of the outcome. A user affected by a measure is informed of it, with the reasons, and can appeal (section 12).
12. Measures in case of breach
If you breach these General Terms or a Service’s specific terms, depending on the severity and repetition, we may:
- issue a warning;
- remove Virtual Items, scores or rankings obtained irregularly, or change a username;
- restrict certain features (trades, market, rankings…);
- temporarily suspend the account;
- in case of serious or repeated breach (organized cheating, selling accounts or items for real money, payment fraud, harassment), permanently close the account.
These measures are proportionate. Automated checks may detect abnormal activity, but any suspension or closure of an account is decided by a person. Except in an emergency or where the law requires otherwise, we inform you of the measure and its reasons by any available means (in the Service or by email). You can appeal by writing to contact@arkodinstudio.com: your request is reviewed by a person and the measure is lifted if it was not justified.
A justified measure gives no right to a refund of In-App Purchases used in breach of these terms, within the limits provided by law.
13. Availability, changes and end of a Service
We do our best to keep the Services available and working properly, but they may be interrupted for maintenance, updates, technical incidents or unavailability of a third-party service (hosting, App Store, content providers). The Services evolve: features, modes, seasons or content may be added, changed or removed. An app update may be required to keep using it.
If we decide to permanently shut down a Service, we will notify you in the Service at least 60 days in advance, stop selling In-App Purchases from that announcement, and ongoing subscriptions will no longer renew.
14. Liability
We are liable for the proper performance of our obligations as provided by law. We are not liable for damage resulting from your own fault or breach of these terms, the act of a third party (including another player), force majeure within the meaning of article 1218 of the French Civil Code, your device or internet connection, or the unavailability of a third-party service.
Nothing in these terms limits our liability for gross negligence or willful misconduct, or for personal injury, nor the rights you have by law as a Consumer, in particular the legal guarantee of conformity.
If you use a Service for business purposes, and to the extent permitted by law, our liability is limited to direct and foreseeable damage and to the amount you paid us during the 12 months preceding the event giving rise to liability.
15. Personal data
We process your personal data in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act, as described in each Service’s privacy policy (for SoundDrop: app privacy; for this website: website privacy). You can exercise your rights at contact@arkodinstudio.com.
16. Changes to these terms
We may change these General Terms, in particular to reflect changes to the Services or the law. For any significant change, we will inform you in the relevant Service (or by email if your account has one) at least 15 days before it takes effect. If you disagree, you can stop using the Service and delete your account; if you keep using it after that date, the new terms apply. A change does not apply to In-App Purchases already delivered. The current version is always available at arkodinstudio.com/en/terms (French original: arkodinstudio.com/cgu).
17. Governing law and disputes
If you are a Consumer, these General Terms and the specific terms are governed by French law. Whatever your country of residence, this choice never deprives you of the protection of the mandatory provisions of that country’s law, in particular those of your EU country (article 6 of Regulation (EC) No 593/2008 “Rome I”). The fact that Arkodin is a US company does not reduce any of the rights you have by law as a Consumer.
If you use a Service for business purposes, these terms are governed by the laws of the State of New Mexico (USA), and any dispute falls within the jurisdiction of the competent courts of that State.
Amicable resolution. If there is a problem, please contact us first at contact@arkodinstudio.com: we always look for an amicable solution. If you are a Consumer and your written complaint has not been resolved, you may use a consumer mediator free of charge (articles L.611-1 et seq. of the French Consumer Code), no later than one year after your complaint: [CONSUMER MEDIATOR — to be appointed].
Failing agreement, the dispute is brought before the competent courts; if you are a Consumer, you can always bring proceedings before the court of the place where you lived when the contract was concluded or when the harmful event occurred.
18. Miscellaneous
- Language. These terms are written in French. Translations, such as this English version, are provided for convenience; in case of conflict, the French version prevails.
- Entire agreement. For each Service, your contract with Arkodin consists of these General Terms, the Service’s specific terms and, for purchases, its terms of sale.
- Severability. If a clause is held void or unenforceable, the others remain in force.
- No waiver. Not exercising a right at a given time does not mean waiving it.
- Assignment. We may transfer the contract to a company that takes over the operation of a Service, provided your rights are not reduced. You may not transfer your rights and obligations without our consent.
19. Contact
- General, legal and personal-data questions, reports: contact@arkodinstudio.com
- Player support (bugs, purchases, account): support@arkodinstudio.com
- Phone: +1 (505) 369-4704
- Mail: ARKODIN LLC, 304 S Jones Blvd, Las Vegas, NV 89107, USA
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